| Family Members & Caregivers Frequently Asked Questions |
What ongoing support services are available for families and caregivers of persons with disabilities?
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• Ongoing support services are available to families and clients with our monthly support groups.
Contact: Michele Tietz at (816)751-7856 or michele.tietz@rehabkc.org for information related to the Adult TBI Support Group;
Janet Padley at (816)751-7827 or janet.padley@rehabkc.org for information related to the Adolescent Support Group; or
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| Who can I contact to arrange for a tour of your facility? |
For Community Integration/Medical Rehabilitation contact:
• Jeanette Alexander, coordinator of community education and contacts at (816)751-7710 or jeanette.alexander@rehabkc.org
For Employment Services contact:
• Mary Henry, employment service coordinator at (816) 751-7782 or mary.henry@rehabkc.org
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| What is your average length of stay for individuals served? |
• Average length of program participation varies by program and diagnosis.
For Community Integration/Medical Rehabilitation contact:
• Jeanette Alexander, coordinator of community education and contacts at (816)751-7710 or jeanette.alexander@rehabkc.org
For Employment Services contact:
• Mary Henry, employment service coordinator at (816) 751-7782 or mary.henry@rehabkc.org
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| Am I allowed to observe treatments? |
• Yes, family and/or caregiver involvement is strongly encouraged. This provides an opportunity for the treatment team to instruct family members and/or caregivers on techniques and principles. Additionally, it is an avenue to educate individuals involved in the patient’s/client’s care on injury and progress.
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| What should I look for when choosing a rehabilitation facility? |
• Refer to our Guide for Choosing a Rehabilitation Facility
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| What are your hours of operation? Are you open weekends and holidays? |
• Hours of operation are Monday through Friday from 8:30 a.m. to 4:00 p.m. Observed holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, and Christmas.
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| Are you able to assist with transition to school and/or work? |
For Community Integration Services/Medical Rehabilitation Services contact:
• Jeanette Alexander, coordinator of community awareness and contracts at (816)751-7710 or jeanette.alexander@rehabkc.org
For Employment Services contact:
• Mary Henry, employment services coordinator at (816) 751-7782 or mary.henry@rehabkc.org
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| Where are you located? |
• Our main location is at 3011 Baltimore, Kansas City, MO 64108. View Maps. We have satellite locations for Employment Services in St. Joseph, Warrensburg and Independence, Missouri for Employment Services.
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| What should I bring with me on my first day of service? |
• On your first day, please bring your insurance card, prescription and copayment for services if applicable. Anticipate the admissions process to take at least 15 minutes to explain the paperwork and provide authorization/consent to treat. It is a good idea to arrive at least 15 minutes early so that you have an opportunity to review the paperwork you will be asked to sign.
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