We are committed to providing quality services that enhance the overall independence of those we serve. Below is a representative sample of the program outcomes we measure. These outcomes represent the 12 months ending with December 31, 2011.
The Adaptive Computer and Communication Technology Program (ACCT)
Individuals served: 243 people
100% of program participants planned to use their assistive technology at work, school or for personal needs to enhance independence or communication
Program participants received an average of 5.8 hours of training on equipment
100% of program participants contacted were pleased overall with services received and would recommend to others.
84% of program participants contacted continue to use their equipment and skills a year after discharge from the program.
"Everything was excellent!"
"You were very patient with me and helpful in understanding my needs."
"Your staff members are very professional and represent the Institute well. Thank you!"
Drivers Evaluation and Training Program
Individuals served: 129
60% of clients who were evaluated were recommended for driver training.
67% of clients approved for driving had adaptive equipment recommended.
96% of clients reached for follow-up have driven 90 days without an accident.
100% of clients reached for follow-up have driven without a moving violation.
95% of clients were satisfied overall with services received.
Comments from participants:
"I have already recommended you to friends!"
"Everyone told me you were very good. Thanks for all your help."
"My instructor was very professional, caring and a true advocate."
"I would definitely recommend you."
"I thought my driving evaluator did an excellent job and was very helpful."