We are committed to providing quality services that enhance the overall independence of those we serve.  Below is a representative sample of the program outcomes we measure.  These outcomes represent the 12 months ending with December 31, 2011.

• Individuals served: 243 people
• 100% of program participants planned to use their assistive technology at work, school or for personal needs to enhance independence or communication
• Program participants received an average of 5.8 hours of training on equipment
• 100% of program participants contacted were pleased overall with services received and would recommend to others.
• 84% of program participants contacted continue to use their equipment and skills a year after discharge from the program.

Comments:

"Everything was excellent!"

"You were very patient with me and helpful in understanding my needs."

"Your staff members are very professional and represent the Institute well.  Thank you!"

 

• Individuals served: 129
• 60% of clients who were evaluated were recommended for driver training.
• 67% of clients approved for driving had adaptive equipment recommended.
• 96% of clients reached for follow-up have driven 90 days without an accident.
• 100% of clients reached for follow-up have driven without a moving violation.
• 95% of clients were satisfied overall with services received. 

Comments from participants:

"I have already recommended you to friends!"

"Everyone told me you were very good.  Thanks for all your help."

"My instructor was very professional, caring and a true advocate."

"I would definitely recommend you."

"I thought my driving evaluator did an excellent job and was very helpful."