FAQ

What are your hours of operation?

Medical Rehabilitation and Employment Placement Services: 8:30 a.m. to 4:30 p.m.
Sheltered Workshops, R.I. Industries: 7:30 a.m. to 3:30 p.m.
Observed holidays are New Year’s Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving, and the day after Thanksgiving and Christmas.

What ages are served by your programs?

Medical Rehabilitation: We serve children and adults of all ages. We offer separate pediatric, adolescent and adult day treatment programs. We also offer two levels of adults programs based on home, work and community goals.

Employment Placement Programs:
We Serve individuals 14 and older.

Sheltered Workshops: We serve individuals 16 and older.

What Programs Do You Offer & How are they accredited?

CARFWe are proud to have been the first organization in Missouri in 1971 to be accredited by the Commission on Accreditation for Rehabilitation Facilities (CARF).

Accreditation is awarded to organizations showing substantial fulfillment of the standards established by CARF. An organization receiving three-year CARF accreditation has been through a rigorous peer review process and has demonstrated its programs and services are of the highest quality, measurable, and accountable.

We are pleased to offer the following CARF-accredited programs:

  • Adult Outpatient Medical Rehabilitation Programs
  • Adult Outpatient Medical Brain Injury Program
  • Adult Outpatient Stroke Specialty Program
  • Pediatric/Adolescent Outpatient Medical Rehabilitation
  • Pediatric/Adolescent Medical Brain Injury Program
  • Assistive Technology Supports and Services
  • Employment Services: Job Development
  • Employment Services: Job Supports
  • Employment Services: Job-Site Training
  • Employment Services: Comprehensive Vocational Evaluation Services
  • Employment Services: Organizational Employment Services

ISO CompliantOur Organizational Employment services are ISO Compliant and are profiecient in KAN-BAN inventory systems.


What makes your Medical Rehabilitation Day Treatment Programs unique?
  • Physical Therapy, Occupational Therapy and/or Speech Therapy level of service are provided a minimum of 3 hours for full day participation. Therapy services are provided by licensed registered rehab professionals.
  • Full-time nursing staff is present to help with any medical management issues.
  • Full-time on-site classroom teacher AND vocational case manager.
  • Full-time case management and social services.
  • Bowel and Bladder Management – we are able to work with individuals who are still addressing bowel and bladder training.
  • Family conferences are held within the first 2 weeks of participation and ongoing as needed.
  • Neuropsychology Services- group counseling is included in service. Individual and family counseling is available. Staff are full-time, on-site employees. Assessments are incorporated into plans for return to school and/or work.
  • Access to other specialty services on-site including: therapeutic recreation, driving rehabilitation, adaptive technology, vision services and wellness/fitness services.
  • Community outings for adolescent and advanced adult programs.
  • Conflict resolution - our therapy staff complete 24 hours MANDT training annually where they learn to resolve conflict through communication with an emphasis on consistency, dignity and respect.
  • Exceptional Care - we have provided medical rehabilitation and employment placement services since1947. We are accredited by CARF, the Commission on Accreditation for Rehabilitation Facilities and are certified as a Comprehensive Outpatient Rehab Facility (CORF).
Does insurance cover your program costs?

Insurance coverage varies depending in individual plans.

What is required for program admission?

Medical Rehabilitation & Specialty Programs: Most of our programs require a physician’s prescriptions before you can be admitted.

Employment Placement & Sheltered Workshop Services: Most of our programs require a referral from Vocational Rehabilitation Services.

Who should I contact for additional information?

Admitting (Medical Programs)
Marcella Choate at 816-751-7783 or marcella.choate@rehabkc.org

Admitting (Employment Services)
Kelly Ohrenberg at 816.751.4924 or kelly.ohrenberg@rehabkc.org

Workshop Subcontract Services
Loretta Copper at 816.751.7845 or loretta.copper@rehabkc.org

Facility Tours or Marketing
Jeanette Alexander Boucher at 816-751-7710 or jeanette.boucher@rehabkc.org

Capital Campaign or Donations
Dana Chatlin at 816-751-7815 or dana.chatlin@rehabkc.org

Communication and Volunteer Specialist
Sarah A. Murphy at 816.751.7901 or sarah.murphy@rehabkc.org

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