We are committed to providing quality services that enhance the overall independence of those we serve.  Below is a representative sample of the program outcomes we measure.  These outcomes represent the 12 months ending with December 31, 2011.

• 91% of individuals served achieved at least one of the personal development goals identified on their individual plan.
• 100% of individuals served who were surveyed 1) felt like they could talk to staff and 2) liked working with their supervisor and program manager.
• 100% of individuals served who were surveyed 1) felt like they have friends at work and 2) felt safe at work.
• 100% of families/caregivers surveyed were satisfied with the services and responsiveness to the needs of the individual.
• 100% of business customers surveyed were satisfied with the quality, value and timeliness of work provided by the Industries program.

Comments from individuals served:

"I love my friends."

"I like getting out of my house."

"I get my own money."

 

Comments from families/caregivers:

"Your staff is always willing to work with us."

"Keep up the great work helping people with disabilities."

 

Comments from business customers:

"Look forward to a continued relationship."

"Enjoy the good working relationship."

• 138 people were placed into employment.
• The average starting salary for those finding employment was $9.20 per hour, $7.79  per hour for those entering supported employment.
• Average time to placement was 16.5 weeks, 19 weeks for those entering supported employment.
• 83% of those placed were still employed at 6 months, 84% of those in supported employment were still employed at 6 months.
• 99% of program participants were pleased with services and would recommend the program to others.

Comments from program participants:

"Thanks for believing in me.  Keep up the great work!"

"I cannot say enough about how much you did for me."

"I like that they pushed me to get out and look for work."